Health Guarantee
All of the baby birds come with a health guarantee. We guarantee that there are no symptoms of disease or parasites at the time of sale/shipping and that our birds are completely healthy. This means that our birds are free of viral infections, pathogenic bacterial infections, fungal infections, and congenital defects. We do not consider a slight growth of gram-negative bacteria post-shipping to be a disease but recognize that this is a stress-related reaction to being shipped/taken home. Any birds have taken/shipped and hand-fed by customers are not qualified for guarantee. Adult birds(over one year in age) do not fall under our health guarantee, nor do breeders they are sold AS IS!. No guarantee.
Birds may not be refunded or exchanged, unless the bird is examined by an avian veterinarian within 72 hours of receipt of the bird, whereby it is determined that the bird has health-related issues. An avian veterinarian's certificate stating the bird was Unfit for sale must be presented to Birds By Joe within 24 hours of exam for exchange or refund of the bird. This guarantee is void if the leg band has been removed. (does not apply to adult/breeder birds)
In the event, the buyer fails to have the bird(s) examined by an avian veterinarian within 3-day period after pick up or delivery. The buyer understands and agrees that the sale is one of "as is" condition.
If your bird should die within fifteen(15) days from the date of pickup or delivery, you must take the bird to an avian veterinarian immediately. The avian veterinarian must perform the proper testing to determine the "ROOT" cause of death. If the bird had a genetic disease or defect, the bird would be replaced at a discounted cost and not Replaced for FREE.! The avian veterinarian's analysis report must be presented to Birds By Joe immediately upon receipt of the report from the avian veterinarian.
All of the baby birds come with a health guarantee. We guarantee that there are no symptoms of disease or parasites at the time of sale/shipping and that our birds are completely healthy. This means that our birds are free of viral infections, pathogenic bacterial infections, fungal infections, and congenital defects. We do not consider a slight growth of gram-negative bacteria post-shipping to be a disease but recognize that this is a stress-related reaction to being shipped/taken home. Any birds have taken/shipped and hand-fed by customers are not qualified for guarantee. Adult birds(over one year in age) do not fall under our health guarantee, nor do breeders they are sold AS IS!. No guarantee.
Birds may not be refunded or exchanged, unless the bird is examined by an avian veterinarian within 72 hours of receipt of the bird, whereby it is determined that the bird has health-related issues. An avian veterinarian's certificate stating the bird was Unfit for sale must be presented to Birds By Joe within 24 hours of exam for exchange or refund of the bird. This guarantee is void if the leg band has been removed. (does not apply to adult/breeder birds)
In the event, the buyer fails to have the bird(s) examined by an avian veterinarian within 3-day period after pick up or delivery. The buyer understands and agrees that the sale is one of "as is" condition.
If your bird should die within fifteen(15) days from the date of pickup or delivery, you must take the bird to an avian veterinarian immediately. The avian veterinarian must perform the proper testing to determine the "ROOT" cause of death. If the bird had a genetic disease or defect, the bird would be replaced at a discounted cost and not Replaced for FREE.! The avian veterinarian's analysis report must be presented to Birds By Joe immediately upon receipt of the report from the avian veterinarian.